Pipette Quality Management Certification

Whether you have been working in the lab for years or are just starting out in the laboratory, this two-day, hands-on training will strengthen your professional capabilities. You will learn how to improve overall data quality by establishing a robust QA/QC program for your lab’s pipettes, pipette users, and liquid handling process. Perfect for meeting internal standards and regulatory requirements.

A must-attend training seminar for lab quality managers.

Vasiti Uluiviti, Guam
Department of Public Health

One of the best seminars I have ever attended.

Mauricio Javier Almeida,
Roche Molecular

First tip to being a better pipetter, attend this course!

Sam Balmanno, BioFire

Saving time and boosting quality starts with
robust pipette management

Improve data quality and boost productivity with this two-day, hands-on seminar that covers all aspects of pipette management. The program is held at Artel’s headquarters in Westbrook, Maine, and is designed for laboratory personnel who use pipettes daily and need to manage regulatory compliance, improve internal processes for pipette management, or establish an internal pipette quality assurance program.

With classroom and hands-on sessions, a written and practical exam, training manual, and many opportunities for discussion with our experienced instructors, participants will leave the seminar well-prepared to set up a robust QA/QC program for pipettes, technologists, and liquid handling processes. Participants will also get a chance to compete in a pipette challenge, and will be awarded a Gold, Silver, or Bronze pipetting medal depending on performance (most participants receive a Gold medal after training!).
Cost of Seminar: $2080 – Per person

Topics include:
  • Best Practices in Pipetting Technique
  • Pipetting Viscous Solutions
  • Pipette Ergonomics
  • Regulations and Compliance, Includes Reviewing the New and Revised ISO Standards
  • Pipette Repair and Maintenance
  • Diagnosing Pipette Failure
  • Calibration Methodologies
  • Setting up a Quality Assurance Program
  • Single and Multichannel Pipetting Technique Certification
Intended for:
  • Laboratory managers and supervisors
  • QA and QC supervisors
  • Metrology professionals and calibration specialists
  • Laboratory technologists and technicians
  • Research scientists and analysts and assistants
  • Training managers and analysts
  • Forensic technologists

Need to convince
your boss?

Download the Justify My Trip letter. Just click below, unzip the folder, add the appropriate dates/names and send it to your boss.

Day One
Part I – Pipettes in the Laboratory Overview
  • Understand the mechanics of pipettes
  • Identify causes of pipette failure
  • Define guidelines on calibration frequency, number of data points, and tolerance limits
  • Assess the need for operator training with guidelines for training and testing
Part II – Mitigating Pipette Operator Variability
  • Perform “as-found” operator proficiency evaluation
  • Participate in hands-on, standardized technique training session
  • Apply new skills in a post-training practical exam
Part III – Ergonomics
  • Recognize risk factors, sources of stress, common problems
  • Participate in hands-on, standardized technique training session
  • Identify solutions for reducing ergonomic injuries
Day Two
Part IV – Regulations and Compliance
  • Review industry standards, clinical standards
  • Discuss GMP/GLP regulations
  • Learn more about traceability, ISO 17025 accreditation, and new compliance issues
Part V – Pipette Repair and Maintenance
  • Become familiar with different pipette models
  • Learn about procedures for maintenance and repair of air displacement piston pipettes
  • Conduct pipette maintenance on sample pipettes
Part VI – Best Practices in Pipetting Viscous Solutions
  • Overview
  • Measuring Viscous Solutions
  • Viscous Solutions Pipetting tips
Part VII – Calibration Technologies
  • Review pipette calibration methods
  • Discuss best practices for pipette calibration
Part VIII – Setting up a Quality Assurance Program
  • Explore laboratory best practices
  • Determine recommendations and guidance for calibration frequency
  • Evaluate case studies and participate in group discussions
Part IX – Multichannel Pipetting Technique Certification
  • Understand issues associated with multichannel pipettes
  • Perform “as-found” operator proficiency evaluation
  • Participate in hands-on standardized technique training
  • Apply new skills in a post-training practical exam
Part X – Artel Product Overview and Use
  • PCS Pipette Calibration System & software
  • MVS Multichannel Verification System
Conclusion – Medal Awards, Evaluation, and Certificate Presentation
Meet the Instructors
Candie Gilman
Candie Gilman is a Education & Training Manager Specialist and is responsible for both the coordination and/or delivery of all customer training programs and the developer of the training content. She has over twenty years of experience in biotech technical support and technical product training, and has spent the last decade working side-by-side with customers to standardize and improve their pipetting technique.
Candie also supervises the Artel Customer Service team and is a certified Communico MAGIC Training Facilitator.
Doreen Rumery
Doreen Rumery, Director, Laboratory and Quality Control at Artel, is a certified Medical Laboratory Technologist and ASQ Certified Manager of Quality/Organizational Excellence with more than 30 years in the clinical laboratory and manufacturing industries.
Doreen oversees all laboratory activities at Artel, including technical operations, method validation, technician training and conformance with current regulatory standards.
Kaziya Lee
Kaziya is a Laboratory Applications Scientist on the Technical Services team. With nearly a decade of experience as a bench scientist, Kaziya understands the real-world challenges of the lab and applies her extensive scientific knowledge to assist customers in solving liquid handling process and assay issues that critically impact productivity and data integrity.
Kaziya is trained and qualified to comply with the requirements of ISO/IEC 17025 and is part of the team that delivers both the Artel Liquid Handling Service and the ISO/IEC 17025 Accredited Calibration Service.
George Rodrigues
An experienced metrologist and well-known expert in the field of liquid delivery, Dr. Rodrigues joined Artel in 1998. In his role as VP of Scientific Affairs, he oversees specifications for volume measurement products and services and provides consulting support and customer education. He has created and delivered programs to improve quality at pharmaceutical, biotechnology, forensic and clinical laboratories in the United States, Europe and Japan.
Dr. Rodrigues is active in numerous metrology and standards development and quality systems advisory committees for organizations including ASTM, ISO,and the American Association for Laboratory Accreditation (A2LA).
Dr. Rodrigues earned a BS in Chemical Engineering at the
University of California, Berkeley, and a PhD in Chemical Engineering at the University of Wisconsin, Madison.

Whether or not you’re new or experienced in pipette usage, this training will elevate your understanding and expand your knowledge of this area. It’s beneficial to personal career and company’s development.

QA/QC Director
Leading Genetic Testing Company

Pipette Quality Management Certification

Strengthen your pipette quality management program.

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