WESTBROOK, ME (July 23, 2021) – Laboratory managers know that pipette training is a ‘should do’ item that can easily get overlooked. Dr. Michelle Dotzert of Clinical Lab Manager magazine recently interviewed Doreen Rumery, Director QC Laboratory and Dr. Nathaniel Hentz, Director of Scientific Market Development, both of Artel. The article reveals that the benefits of operator training on the quality of assay data really moves training from a ‘should do’ to a ‘must do’.
This Q&A discussion explored the hows and the whys of implementing a comprehensive training program. Pipetting skills are part of the foundation of all assay data and are one of the largest causes of variability. It is critical that the process for developing and perfecting pipetting technique be standardized, documented, and ongoing in order to ensure data quality.
Setting up a training and operator assessment program yields huge returns on investment to laboratories interested in ensuring accurate and consistent assay results. Dr. Hentz states that, “With the assessments and documented records, you can go back and review and intervene as appropriate to help personnel maintain consistency over a long period of time”.
A current trend in the laboratory market is an increased investment on training, and this is believed to be because laboratories are recognizing the importance of quality. As more trainings are offered and available, more opportunities arise for laboratories to take part in them.
The Q&A article is available on the Clinical Lab Manager website.